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General Contact Information

Main Contact: The Guild Wars Knowledge Base
Account Issues, Technical Support Issues, Comments, Feedback, Game Bugs, and Events.
 
Support: http://support.guildwars.com
Account Issues, Technical Support, Game Bugs, and reports of cheats, hacks, exploits and in-game misbehavior and abuse.

Click the links for support in French, German, Italian and Spanish.

Suggestions: If you have suggestions for Guild Wars, we ask that you share them on one of our fansite forums. Forums are read daily, and ideas will be seen by the development team.

E-Mail Addresses:

Note: Please note that emails sent to duplicate addresses will be deleted without response.

Support: Account Issues, Technical Support, Game Bugs, and reports of cheats, hacks, exploits and in-game misbehavior and abuse. http://support.guildwars.com
Community: General Community Contact
community@arena.net
Fansites: Support and review of fansites and community sites fansites@arena.net
The Scribe: Feedback and suggestions on the weekly news scroll TheScribe@arena.net
Name Reports: Reports of Inappropriate character or guild name ReportName@arena.net
Guild of the Week: Feedback and nominations for the website feature guilds@arena.net
Organized Play: Tournament and Ladder Issues tournament@arena.net
Press: Contacts from journalists press@arena.net
Jobs: For employment-related contact only jobs@arena.net

Mailing Address:

ArenaNet, Inc.
227 Bellevue Way NE #75
Bellevue, WA 98004

ArenaNet NCSoft